Mu rwego rwo guha serivisi abakiriya vuba kandi neza, Hikelok yiyemeje kubaka uruganda rukora imibare.Hamwe na software ya CRM, ishami mpuzamahanga ritanga serivisi yuzuye kubakiriya.Porogaramu yubwenge yimikoreshereze yumukiriya idufasha kuri gahunda kuri buri mukiriya no gukora isomero ryibicuruzwa byihariye kubakiriya.Ubufatanye bw’ishami ryambukiranya ibikorwa byafunguye inzira imwe hagati yubucuruzi n’uruganda, bityo bizamura imikorere kandi bigabanya igihe cyo gutanga.
Porogaramu ya ERP ni ikigo cy’imyakura y’uruganda rwose, icunga neza gahunda, urwego rutanga, umusaruro, ibarura, imari, nibindi.
Sisitemu yo gukora MES ikora igenzura mugihe cyo gucunga neza gahunda yumusaruro, kugenzura ibikorwa, kugenzura ibikorwa, gucunga ibikoresho, gucunga ibikoresho byamahugurwa, gucunga imishinga yamamaza imishinga, nibindi, kandi ikanamenya gukurikirana kumurongo ibicuruzwa, kugirango bikore umusaruro byoroshye kandi ubikore serivisi neza.
Sisitemu yo gucunga neza amakuru ya QSM ikurikirana ubuziranenge bwubugenzuzi bwinjira, kugenzura ibikorwa, kugenzura ibicuruzwa byarangiye, kugenzura ibicuruzwa nibindi bikorwa.Ikora imburi kumurongo ishingiye kumategeko agenga ubuziranenge, kandi ishyigikira uburyo bwiza bwo kunoza imikorere.Binyuze muri QMS, dushobora gukurikirana inzira yose kuva kubikoresho fatizo kugeza kubicuruzwa.