Ukuze ukhonze amakhasimende ngokushesha futhi okungcono, uHikelok uzibophezele ekwakhiweni kwefekthri yedijithali. Ifakwe nge-CRM Software, isigaba se-International Division sinikeza isethi ephelele yensizakalo yamakhasimende. I-Intelligent Customent Management Software isisiza ukuthi isebenze ngokuhlelekile wonke amakhasimende futhi idale umtapo wolwazi okhethekile wamakhasimende. Ukubambisana komnyango wesiphambano sekuvule ukusebenza okukodwa phakathi kwebhizinisi nefektri, ngaleyo ndlela kuthuthukise ukusebenza kahle futhi kunciphise isikhathi sokulethwa.
Isoftware ye-ERP yisikhungo sezinzwa sefektri yonke, ephathe kahle i-oda, ukuhlinzekwa, ukukhiqiza, ukusungula, ezezimali, njll. I-ERP isisiza ukuthi sikwazi ukubona konke ukuxhumana kwazo zonke izixhumanisi kusuka ekulethweni.
I-MES ADICTION STREMOUG SYSTEME IQHAZA UKUHLELWA KOKUGCINWA KOKUGCINWA KOKUFUNDA KOKUFUNDA, Ukulawulwa Kwezinqubo Zokukhiqiza, Ukuphathwa Kwemishini, Ukuphathwa Kwezimpahla Zokusebenzela, Ukuphathwa Kwemishini Yephrojekthi, ukuze kuboniswe ukulandelwa kwe-inthanethi kwemikhiqizo, ukuze kube nokukhiqizwa okuguqukayo Insizakalo esebenza kahle.
I-QSM Ikhwalithi Yokulawulwa Kwemininingwane Yezinga iqapha ikhwalithi yokuhlola okungenayo, ukuhlolwa kwenqubo yokukhiqiza, ukuhlolwa komkhiqizo okuqediwe, ukuhlolwa kwezidingo nezinye izinqubo. Iphatha isexwayiso esiku-inthanethi ngokususelwa kwimithetho yokuqapha yekhwalithi, futhi isekela ukuphathwa kwenqubo yokulandela amandla okusezingeni eliphezulu. Nge-QMS, singakwazi ukulandelela yonke inqubo kusuka ezintweni ezingavuthiwe ziye kwimikhiqizo.